At YMCA Bournemouth, we are committed to protecting and respecting your privacy. Whenever you provide personal information to us, we will treat your information in accordance with this privacy notice and in accordance with the Data Protection Act 2018 (as supplemented by the General Data Protection Regulations). This privacy notice explains how we use any personal information we collect about you.
If you have any questions regarding this process, please contact our Data Protection Officer at firstname.lastname@example.org or on 01202 290451.
What information do we collect about you?
We collect information about you including your name, age/gender (where necessary for safeguarding or other legitimate purposes), address, telephone number, email address and debit/credit card or direct debit details (where necessary for transactions). This information is collected when you purchase or use our products or services, donate to us, take part in our projects or sponsored events or request information about our work. Anonymous website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to: process and deliver the products or services requested; adhere to legal, accounting or safeguarding requirements; enable us to coordinate events or projects you have agreed to take part in; process a donation you have made; respond to correspondence you have sent us, and – where we have a lawful basis for doing so – send you further information about our work and how you can help support it. We will not use your information for any other purposes.
YMCA Bournemouth is a diverse organisation and both the purposes of data processing and its lawful basis will vary between departments. For details regarding data usage in specific areas of our work, please follow these links:
Sports & Leisure
Unless required for specific lawful purposes described via the links above, your data will be retained for a maximum of two years unless you indicate otherwise prior to that period ending or where we need to keep a record of you having given consent for a specific use of your data during that period, such as permissions for the use of your name or image in our publicity. Please also note that due to the nature of the internet, the deletion of information you permit us to publish online is limited to that within our own control.
Disclosure of personal information
We will keep your personal information confidential and will not disclose it to any third party without your express consent, unless we are obliged to do so by law.
We limit access to your data to a small group of essential data processors and ensure that it remains secure at all times. Digital data is retained on secure, password-protected systems and physical data is stored in locked areas or cabinets when not in use. Audits are undertaken to ensure our data processes are regularly checked and updated.
We sometimes use third parties to process your information on our behalf (for example, a payment gateway to process a donation or Mailchimp/Ez-Runner to store data and send emailshots). However, we require them to adhere to European regulations and to keep your information secure and not use it for their own business purposes.
When destroyed, digital data will be deleted securely and physical data will be cross-shredded and/or removed by licensed data disposal professionals.