ymca housing and support leaflet

56 Westover Road is the hub of YMCA Bournemouth’s activities. It is also the central focus of our housing provision for homeless people in the Bournemouth area.

YMCA Bournemouth provides short-term supported housing for men and women between the ages of 18 and 65. The 108 beds spread over four projects provide supported housing with a focus on equipping clients with the skills they require to ‘move-on’: to achieve or return to independent living, either in YMCA move-on accommodation or to external supported or unsupported housing.

Please click on the image to download our updated information leaflet.

Below are images of our newly renovated Delta Flats. These are for residents requiring a lower level of support, and who are working towards skills for independent living.

Delta Flats
Delta Flats
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Supported Housing Opportunities

All applications are considered individually. Our 48 Local Authority-funded Hostel beds are accessible via a referral from the Supporting People (SP) Hub. For details, please visit Bournemouth Town Hall, the customer services entrance on St. Stephen’s Road, or call 01202 451451 and ask to speak to Housing Options.

As well as accommodation accessible via Bournemouth Borough Council, we also have 19 direct referral Hostel beds and 41 more move-on flats that have no requirements for a local connection to Bournemouth. To access this accommodation, applicants should complete a referral form and send it to the admissions email address below.

Since 2017, YMCA Bournemouth has had an exciting and innovative partnership with Dorset Healthcare University NHS Foundation Trust to provide accommodation and support to patients stepping down from acute psychiatric services. This helps prevent “bed blocking” and potential homelessness and provides a stable platform for ongoing mental health recovery. Many clients have moved on successfully to more independent living through using this service.

If applicants are not working it is possible that housing benefit will cover most of the rent with a “top up” to be paid for those things that housing benefit does not cover like heating and meals from the restaurant.

If you are interested in our supported accommodation opportunities or have any questions please contact admissions on admissions@ymcabournemouth.org.uk or call 01202 290 451.

Please see below for details of the application process.

Eligibility Criteria

All applicants must:

  • be aged 18 and 60
  • have recourse to public funds (Housing Benefit) if not earning enough to pay full rent

If applying through the local authority, the applicant must have a local connection to Bournemouth.

Personal support and guidance – a stepping stone to sustained independence and improving individual circumstances

Our experienced support staff team can provide one-to-one and group support sessions to fulfil a tailored support plan.

Our aim is to equip our residents with the skills and confidence they need to ‘move on’ to independent living and a positive long-term future. Towards this end, we provide a wide range of free or subsidised accommodation-based support and on-site benefits:

  • Free gym membership and use of sports hall for team games
  • Monitored facilities to ensure safety and security
  • Drug and alcohol support (see drug and alcohol policy below)
  • 24/7 support on site
  • One-to-one sessions with a key worker
  • Regain confidence and motivation
  • Life skills training e.g. money management and healthy eating advice
  • Benefits advice
  • Budgeting advice
  • Computer access for job search and CV help
  • Mediation with Local Authorities
  • Counselling
  • Engage with statutory services empowering and enabling the client.
  • Residents lounge area
  • Laundry facilities
  • Restaurant (Hostel only)

Application Process

Once a referral for accommodation is received, either from the Local Authority, another referring body, or direct from the applicant (above), our Admissions Team will process the application.

In the first instance, the applicant will be invited to the YMCA for a needs and risk assessment to determine whether they are suited to our accommodation.

We will then seek supporting statements from relevant people (e.g. other support workers working with the applicant).

If the application for accommodation is approved, the applicant or referring body will be informed and a date for moving in be arranged.

Alternatively, the YMCA will give reasons why it is felt that our accommodation is not suitable. Under such circumstances, there is a right to appeal.

Drugs and alcohol policy

Although the YMCA Hostel is not a dry house, clients are not allowed to bring any alcohol or drugs into any of the accommodation units. The YMCA reserves the right to refuse entry to anyone under the influence of drugs or alcohol, if it is deemed that they pose a risk.

Clients with substance misuse issues will be supported in moving towards abstinence. Those on a methadone script (or similar) will be supported in conjunction with the prescribing body to achieve the same.

The YMCA tests clients for controlled drugs on entry, and randomly throughout their stay. This encourages clients to maintain a drug-free lifestyle, and helps the support staff provide the most relevant support for clients.

Staff regularly conduct room checks to ensure that there is no active drug use in the hostel.


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