At YMCA Bournemouth, we are committed to protecting and respecting your privacy. Whenever you provide personal information to us, we will treat your information in accordance with this privacy notice and in accordance with the Data Protection Act 2018 (as supplemented by the General Data Protection Regulations). This privacy notice explains how we use any personal information we collect about you.
If you have any questions regarding this process, please contact our Data Protection Officer at firstname.lastname@example.org or on 01202 290451.
What information do we collect about you?
We collect information about you including your name, age/gender (where necessary for safeguarding or other legitimate purposes), address, telephone number, email address and debit/credit card or direct debit details (where necessary for transactions). This information is collected when you purchase or use our products or services, donate to us, take part in our projects or sponsored events or request information about our work. Anonymous website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to: process and deliver the products or services requested; adhere to legal, accounting or safeguarding requirements; enable us to coordinate events or projects you have agreed to take part in; process a donation you have made; respond to correspondence you have sent us, and – where we have a lawful basis for doing so – send you further information about our work and how you can help support it. We will not use your information for any other purposes.
YMCA Bournemouth is a diverse organisation and both the purposes of data processing and its lawful basis will vary between departments. For details regarding data usage in specific areas of our work, please follow these links:
Unless required for specific lawful purposes described via the links above, your data will be retained for a maximum of two years unless you indicate otherwise prior to that period ending or where we need to keep a record of you having given consent for a specific use of your data during that period, such as permissions for the use of your name or image in our publicity. Please also note that due to the nature of the internet, the deletion of information you permit us to publish online is limited to that within our own control.
Case studies and photography
The retention and use of testimonials, quotes and photography from and of our service-users are essential components of our communication aims. Where a person is kind enough to help us promote the work of YMCA Bournemouth, we provide them with a permissions form detailing how their data will be used and asking if they would be happy to give this consent for a period of five years. We apply this longer period to such information due to the overwhelming usefulness of such material to our work, the fact that certain case studies are difficult to replicate and the reality that many of our service-users will be difficult to contact to renew their permissions.
Our lawful basis of processing this data will be CONSENT, and the lawful basis of processing/retaining the data included in the consent forms themselves, potentially for a longer period, will be our LEGAL OBLIGATION to prove that consent has been given. This latter lawful basis also applies to consent records created prior to the introduction of the 2018 GDPR legislation.